Privacy Policy

Privacy Policy for Cross Gates Family Fitness

Last updated: October 28, 2024

Introduction

Cross Gates Family Fitness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).

Information We Collect

Personal Information

  • Name and contact information
  • Email address
  • Phone number
  • Date of birth
  • Membership information
  • Payment information
  • Profile pictures (optional)

Usage Data

  • App usage statistics
  • Device information
  • Browser type

How We Use Your Information

We use the collected information for:

  • Managing your membership
  • Processing payments
  • Sending notifications about classes and events
  • Improving our services
  • Personalizing your experience
  • Communication about promotions and updates
  • Technical support

Data Storage and Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Secure servers
  • Limited access to personal information by employees
  • Regular backup procedures

Data Sharing

We may share your information with:

  • Payment processors for handling transactions
  • Cloud service providers for data storage
  • Analytics providers to improve our services
  • Legal authorities when required by law

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for:

  • Legal and regulatory requirements

You can request data deletion by contacting us.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Opt-out of marketing communications

Children’s Privacy

Our App is not intended for children under 15.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify users of any material changes via email or app notification.

Contact Information

For privacy-related questions or concerns:

Cross Gates Family Fitness

Phone: 985-643-3500

Consent

By using our App, you consent to this Privacy Policy and our data practices.

 

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