Privacy Policy
Privacy Policy for Cross Gates Family Fitness
Last updated: October 28, 2024
Introduction
Cross Gates Family Fitness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).
Information We Collect
Personal Information
- Name and contact information
- Email address
- Phone number
- Date of birth
- Membership information
- Payment information
- Profile pictures (optional)
Usage Data
- App usage statistics
- Device information
- Browser type
How We Use Your Information
We use the collected information for:
- Managing your membership
- Processing payments
- Sending notifications about classes and events
- Improving our services
- Personalizing your experience
- Communication about promotions and updates
- Technical support
Data Storage and Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Regular security assessments
- Secure servers
- Limited access to personal information by employees
- Regular backup procedures
Data Sharing
We may share your information with:
- Payment processors for handling transactions
- Cloud service providers for data storage
- Analytics providers to improve our services
- Legal authorities when required by law
We do not sell your personal information to third parties.
Data Retention
We retain your personal information for:
- Legal and regulatory requirements
You can request data deletion by contacting us.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
Children’s Privacy
Our App is not intended for children under 15.
Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify users of any material changes via email or app notification.
Contact Information
For privacy-related questions or concerns:
Cross Gates Family Fitness
Phone: 985-643-3500
Consent
By using our App, you consent to this Privacy Policy and our data practices.