Privacy Policy

Privacy Policy

Last Updated: May 14, 2024

Welcome to Cross Gates Family Fitness your privacy is of utmost importance to us. This Privacy Policy describes how we collect, use, disclose, store, and protect your information when you use our website and mobile app.

No mobile information will be sold or shared with third parties for promotional or marketing purposes.


1. Information Collection and Use

We collect several types of information to provide better services to our users and improve our App:

  • User-provided Information: When you use Facility Hub, we may collect personal information that you provide to us, such as your name, email address, and phone number.
  • Usage Information: We collect information about your interactions with the App, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
  • Device and Log Information: We may collect information about your mobile device, including the hardware model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App.
  • Respond to your comments, questions, and requests.
  • Monitor and analyze trends, usage, and activities in connection with our App.

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent or at your direction.
  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.

4. Data Security

We use reasonable physical, technical, and administrative measures to safeguard your personal information. However, no system is completely secure, and we cannot ensure or warrant the security of any information you provide to us.

5. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at 985.643.3500

By using our website, you are agreeing to the terms of this Privacy Policy.